Privacy Policy

Last Updated: January 2026

Introduction

Dregvor Architecture Ltd ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services. By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We may collect information you voluntarily provide when you:

  • Contact us via email, telephone, or contact forms on our website
  • Request information about our services or request a quote
  • Subscribe to our newsletter or communications
  • Participate in surveys, promotions, or events
  • Create an account or submit project details
  • Upload documents or files related to your project

This information may include:

  • Name, email address, and telephone number
  • Company name and business details
  • Project information and requirements
  • Financial information (for invoicing and payment)
  • Any other information you choose to provide

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity:

  • IP address and device identifiers
  • Browser type and operating system
  • Pages visited and time spent on pages
  • Referral sources and exit pages
  • Clickstream data and user interactions
  • Cookies and similar tracking technologies

1.3 Third-Party Information

We may receive information about you from third parties, including business partners, marketing providers, and publicly available sources, which we may combine with other information we hold about you.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Service Delivery

  • Providing, maintaining, and improving our architectural services
  • Responding to inquiries and providing client support
  • Processing project requests and delivering quotes
  • Managing contracts and project delivery
  • Facilitating communication with clients and stakeholders

2.2 Business Operations

  • Processing payments and managing invoicing
  • Maintaining business records and compliance
  • Conducting financial reporting and audits
  • Managing our website and system administration
  • Preventing fraud and ensuring security

2.3 Marketing and Communications

  • Sending newsletters and marketing communications (with your consent)
  • Notifying you about updates to our services
  • Conducting market research and analytics
  • Creating aggregated, anonymized insights about user behavior

2.4 Legal and Regulatory Compliance

  • Complying with legal obligations and regulatory requirements
  • Defending legal claims and enforcing our agreements
  • Protecting our rights, privacy, safety, and property
  • Maintaining professional indemnity insurance records

3. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data on the following legal bases:

3.1 Contractual Necessity

Processing necessary to enter into or perform a contract with you (e.g., delivering architectural services, processing payments).

3.2 Legitimate Interests

Processing necessary for our legitimate business interests, including marketing, website analytics, fraud prevention, and improving our services, provided these interests are not overridden by your rights.

3.3 Consent

Processing based on your explicit consent, such as for marketing communications and certain types of analytics.

3.4 Legal Obligation

Processing necessary to comply with legal obligations, including tax requirements, building regulations, and professional standards.

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Cloud hosting and website providers
  • Email and communication platforms
  • Payment processors and financial service providers
  • IT support and security providers
  • Legal, accounting, and professional advisors
  • Analytics and marketing partners

4.2 Professional Collaborators

In delivering architectural services, we may share project information with contractors, engineers, planners, and other professionals directly involved in your project, subject to appropriate confidentiality agreements.

4.3 Legal Requirements

We may disclose your information when required by law, including to:

  • Government and regulatory authorities
  • Law enforcement agencies
  • Court orders and legal proceedings
  • Tax authorities and regulatory bodies

4.4 Business Transfers

If Dregvor Architecture Ltd is involved in a merger, acquisition, bankruptcy, or asset sale, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

4.5 Aggregate and Anonymous Information

We may share aggregated, anonymized information that cannot identify you with third parties for market research, analytics, and business development purposes.

5. Data Retention

We retain personal data for as long as necessary to provide our services and comply with our legal obligations. Retention periods vary depending on the type of data and purpose:

5.1 Client Project Information

Project data, drawings, correspondence, and financial records are retained for the duration of the project and typically for 7 years thereafter, in accordance with UK building regulations and professional standards.

5.2 Marketing Communications

Email addresses and marketing data are retained until you unsubscribe from our mailing list.

5.3 Website Analytics

Automatically collected website usage data is typically retained for 12-24 months.

5.4 Contractual and Financial Records

Invoices, contracts, and payment information are retained for 6 years in compliance with UK tax and accounting requirements.

When data is no longer needed, we securely delete or anonymize it, except where longer retention is required by law.

6. Data Security

We implement comprehensive technical, administrative, and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure SSL/TLS connections for our website
  • Firewalls and intrusion detection systems
  • Access controls and role-based permissions
  • Regular security audits and vulnerability assessments
  • Employee training and data protection policies
  • Secure document storage and handling procedures

However, no method of transmission over the internet or data storage system is 100% secure. While we strive to use reasonable security measures, we cannot guarantee absolute security. You use our website and services at your own risk.

7. International Data Transfers

Dregvor Architecture Ltd is based in the United Kingdom and operates under UK and EU data protection laws. If we transfer your data outside the UK/EU, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or adequacy decisions. Most of our processing occurs within the UK and EU.

8. Your Rights

Under UK GDPR and Data Protection Act 2018, you have the following rights regarding your personal data:

8.1 Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this within 30 days of receiving your request.

8.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

8.3 Right to Erasure

You have the right to request deletion of your personal data, subject to certain exceptions (e.g., where we have a legal obligation to retain it).

8.4 Right to Restrict Processing

You have the right to request that we limit how we use your personal data in certain circumstances.

8.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.

8.6 Right to Object

You have the right to object to processing of your personal data for direct marketing or on grounds relating to your particular situation.

8.7 Right to Withdraw Consent

Where we rely on your consent, you have the right to withdraw it at any time, without affecting the lawfulness of prior processing.

8.8 Rights Related to Automated Decision Making

You have rights relating to solely automated decision-making that produces legal or similarly significant effects.

To exercise any of these rights, please contact us at studio@dregvor.com with "Data Subject Request" in the subject line. We will respond within 30 days. You may also file a complaint with the Information Commissioner's Office (ICO) if you believe your rights have been violated.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. For detailed information about our use of cookies, how to control them, and your choices, please refer to our Cookies Policy.

Types of cookies we use:

  • Essential Cookies: Necessary for website functionality
  • Performance Cookies: Analyze website usage and performance
  • Marketing Cookies: Track user behavior for targeted advertising
  • Preference Cookies: Remember user preferences and settings

You can control cookie settings through your browser and our cookie consent banner.

10. Third-Party Links

Our website may contain links to third-party websites and services that are not operated by us. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites before providing your information.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected data from a child under 16 without parental consent, we will promptly delete it. If you believe we have collected data from a child, please contact us immediately.

12. California and Other Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). If applicable, we will provide you with specific disclosures regarding our data practices in compliance with CCPA. For residents of other jurisdictions with specific privacy rights, please contact us for jurisdiction-specific information.

13. Marketing Communications

We send marketing communications only to those who have opted in or to existing clients. You can manage your preferences by:

  • Clicking the "unsubscribe" link in any marketing email
  • Contacting us directly with your preference
  • Updating your preferences in your account (if applicable)

Even if you opt out of marketing communications, we will continue to send transactional messages (e.g., project updates, invoices) necessary to provide our services.

14. Data Protection Officer

For any data protection concerns or to exercise your rights, please contact our Data Protection Officer or the person responsible for data protection:

Dregvor Architecture Ltd
102 Southwark Bridge Rd
London SE1 0GX
United Kingdom
Email: studio@dregvor.com
Phone: +44 20 7928 3501
VAT: GB518429306
Company Registration: 11478205

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website or services following such notification constitutes your acceptance of the changes.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or how we handle your data, please contact us:

Dregvor Architecture Ltd
102 Southwark Bridge Rd
London SE1 0GX
United Kingdom
Email: studio@dregvor.com
Phone: +44 20 7928 3501

We will respond to your inquiry within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at https://ico.org.uk or call 0303 123 1113.

17. Additional Information for UK Residents

For UK residents, your data is protected under the Data Protection Act 2018 and UK GDPR. The Information Commissioner's Office (ICO) is the independent authority responsible for data protection in the UK. You can contact the ICO:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Phone: 0303 123 1113
Website: https://ico.org.uk

Disclaimer: All property details on this website are provided for informational purposes only. Property values can go down as well as up. Dregvor Architecture Ltd recommends obtaining independent legal and financial advice before completing any property transaction.
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